SEDNA Support Team
Our global support team has specialists in London, Singapore & Vancouver to help you get the most from SEDNA.
Results Q1, 2019
The measurement of how satisfied customers were with their support experience.
First Reply Time
The median time from the submission of a customer support ticket to our first response.
Reliable, Usable, Functional
We take unstructured data and turn it into actionable insight. This score represents % of support tickets that are reliability related.
On average we’ll respond in one hour or less. You can contact us via email, directly via the product or the help center.
Access library of FAQ and raise a support ticket directly within the SEDNA platform.
Search for information or contact the support team within the support center.
Email us at email@example.com
and we’ll respond directly.