Pulse - The AI-driven solution for charterers
Shipbrokers
Chartering
Operations
Trade Execution
Port Agents
IT Managers
Freight Forwarding

Port Agents

Port Agents juggle multiple work streams that require constant back-and-forth with stakeholders across the supply chain to ensure vessels arrive at the port safely and on budget.

Stream is purpose-built port agent software that enables our users to schedule and manage port calls with the option to work from a shared inbox for full visibility. With access to vital data, teams can make better decisions faster while keeping their customers informed.

Handle more port calls

Create a single view of your agency inboxes and handle more port calls with less work.

Faster actions and decisions

Use context from your third party systems and respond faster with visibility of all important data points.

A single source of truth

Collaborate in a matter of seconds, right where the work is, and without needing to switch platforms or creating additional email.

Request a Port Agent demo

Context from Port Agency solutions

By connecting with your system of record, incoming emails are enriched with vital data, prioritised, and organised.

Talk to us about your ecosystem

Shared inbox

Working from a shared inbox means teams greater visibility and easy handovers between shifts and duties.

Let’s talk about your processes

Collaborate within and across teams

Use quick sharing tools to give access to incoming emails. Comment and tag colleagues on a message to leave an audit trail.

Let’s talk about your workflows
Before SednaAfter Sedna
Processes are complex and teams work in silos, limiting transparency, access to information and teamwork.Easily work in and across teams with quick sharing tools for visibility and a collaboration space that leaves an audit trail anyone can access.
Information and data is hidden in individual inboxes, third party systems, attachments and email archives.Get context from your third party systems by connecting them to your inbox and enriched each email with vital data.
High email volume makes it harder to identify, find, and action tasks and emails that are most crucial to port calls and enquiries.Rich context enables prioritisation of important messages and ensures that you never miss an important email.
Before Sedna
Complicated processes require switching betweensystems and manual work, which increases admintime and leads to a higher risk of data inaccuracy.
It's difficult to assign and prioritise emails and tasksin a flood of emails needed to trade and fix vessels.Market information is buried in individual inboxes.
Teams work in silos, limiting transparency andteamwork. Documents and attachments are managedmanually and the most recent version is hard totrack down
After Sedna
Leveraging faster workflows around your existingsystems, your team can easily email opportunitiesto the market, straight from your system of record.
Prioritise your inbox easily: incoming emails areenriched with vital data from your ecosystem,prioritised, and organised. Advanced search featuresallow you to access key market information quickly.
Collaborate on complex projects with ease andin real-time. Manage attachments and documentversioning, while sharing important documents andupdates quickly.
“Thanks to you and the team for the fantastic experience so far, our communication has been revolutionised and the efficiencies are having an enormous impact on our business."
Tracy Leah
Divisional Executive